🦸♂️Support Channels
Live chat: Available during business hours for immediate assistance on Telegram.
Email support: For less urgent inquiries and detailed explanations with Contact Page.
Ticketing system: Allows you to track the status of your support requests on support page.
Response Times:
We strive to respond to all inquiries promptly and efficiently. Our typical response times are:
Live chat: Within minutes
Email support: Within 24 hours
Ticketing system: Within 48 hours
Self-Service Resources:
In addition to our dedicated support team, we offer a comprehensive collection of self-service resources:
FAQs: Answers to frequently asked questions.
Knowledge base: A searchable repository of articles and guides.
Video tutorials: Step-by-step instructions on how to use Bytepad's features.
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